Kolitech Global FAQ

Kolitech Global FAQ | Answers to Common Questions

Welcome to the Kolitech Global FAQ page, your go-to resource for quick answers to the most common questions about our services, subscriptions, policies, and customer support. Whether you are exploring our plans for the first time or are already a valued client, this page provides the clarity you need to make informed decisions.

General Questions

What is Kolitech Global?

Kolitech Global is a professional web development and digital solutions provider, offering WordPress services, hosting management, SEO, and advanced digital strategies. Our mission is to help individuals, businesses, and organizations succeed online with reliable, transparent, and affordable solutions.

Who can benefit from Kolitech Global’s services?

Our services are designed for:
+ Small businesses looking for cost-effective websites
+ Medium to large companies seeking scalable digital solutions
+ Entrepreneurs launching new online projects
+ Organizations that want ongoing support and maintenance

Subscription and Plans

How do Kolitech Global subscriptions work?

When you subscribe to a Kolitech Global plan, you gain access to a tailored package of services. Our subscriptions are flexible, transparent, and designed to fit your budget while providing maximum value.

Can I cancel my subscription anytime?

Yes, you may cancel your subscription at any time. However, please note that all payments are final and non-refundable, as our services include free design and setup, which cannot be reversed once delivered.

Will I get the design code or assets if I cancel my subscription?

No. Since design and setup are provided free as part of your subscription, these assets remain the property of Kolitech Global. You will continue to have full use of them while subscribed but they are not transferable if you choose to terminate your subscription.

Payment and Refunds

Does Kolitech Global offer refunds?

No. Once a payment has been made, it is considered final. This policy protects the integrity of our services and ensures fairness to all customers. Before making payment, we encourage you to carefully review your subscription plan to ensure it suits your needs.

Which payment methods do you accept?

We accept secure payments through:
+ Major credit and debit cards
+ Bank transfers
+ Verified online payment gateways

Technical and Support

What kind of support can I expect from Kolitech Global?

Our dedicated support team provides professional assistance to resolve technical issues, guide you through account management, and help you maximize the value of your subscription. You can reach us through our Contact Page

How quickly will my website or project be delivered?

Delivery timelines depend on the chosen subscription and project complexity. However, most standard projects are completed within 7–14 business days, with clear communication at every stage.

Can I upgrade or downgrade my plan?

Yes. You can upgrade your plan anytime to match your current business needs. Downgrades, however, will only take effect after completing a paid 12-month subscription. To make changes, simply contact our support team and we’ll guide you through the process.

Privacy and Security

How does Kolitech Global protect my data?

We take privacy seriously. Your personal and business information is protected under our Privacy Policy, which meets international standards for data protection.

Will my payment details be secure?

Absolutely. All transactions are encrypted using industry-standard SSL protocols, ensuring your data is safe and never shared with third parties.

Additional Information

Does Kolitech Global offer custom solutions?

Yes. Beyond our listed subscription plans, we also provide custom web development, SEO, and advanced technical solutions for businesses that need something unique.

Where can I learn more about Kolitech Global?

You can explore our About Us page to discover our mission, vision, and the team behind Kolitech Global.

Final Note

At Kolitech Global, we believe in clarity, transparency, and professionalism. This FAQ page is designed to give you direct answers and peace of mind. If your question is not listed here, please reach out via our Contact Page and our support team will be glad to assist you.

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